Now get this, I called Comcast to see about the deal with HBO and Starz, after we talked I wanted to move forward with adding that to my account.
Now comes the funny, part... I called them to add services, however they imformed me that they will be charging me a, wait for it... wait for it, a upgrade fee. I was like, you got to be joking... I'm asking to add services to my contract, where I pay you more and you want me to pay a upgrade fee?
WOW, Well when I said that to the guy, he was like well sir, let me see if my manager will let me wave the fee. Knowing good and well he could wave it, which he did.
Now, let's say 100 people call last night and upgraded their account, and no one asked about the 'Upgrade Fee' Comcast just made a good amount of cash for FREE, they did nothing to earn this money.
WOW, is all I can say to that... Folks watch your bill to make sure it's correct, because I found a issue with mine, and the nice lady on the phone did take care of it, but could only credit me for 4 months worth... Otherwise, we have to check their work to make sure it's right, not they should.
More on this later, I got to tell you about cost in different areas of the USA.
Thursday, December 30, 2010
Tallahassee Democrat...
So, today I get a letter from the "Operations Director - Bill Taylor" of the Tallahassee Democrat, thanking me for participating in their convenient EZPay subscription plan.
Than, right after the thank you they notify me that my rate is now $20 per month and it inclusive of a transportation charge.
But if I do want to avoid the transportation cost, I can pick up my copy of the newspaper between 3am and 5 am. Oh so nice of them to inform me of this.
First, this paper is getting worst and worst with each coming day and the price keeps going up and up. If I wanted to pick up the paper, I just buy it on my way to work... Why in the world would I pay for the paper if I did not want it to be deliver.
I truly do not understand what this letter is about, nevertheless I'm almost to the point of cancelling my subscription.
Than, right after the thank you they notify me that my rate is now $20 per month and it inclusive of a transportation charge.
But if I do want to avoid the transportation cost, I can pick up my copy of the newspaper between 3am and 5 am. Oh so nice of them to inform me of this.
First, this paper is getting worst and worst with each coming day and the price keeps going up and up. If I wanted to pick up the paper, I just buy it on my way to work... Why in the world would I pay for the paper if I did not want it to be deliver.
I truly do not understand what this letter is about, nevertheless I'm almost to the point of cancelling my subscription.
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