Now get this, I called Comcast to see about the deal with HBO and Starz, after we talked I wanted to move forward with adding that to my account.
Now comes the funny, part... I called them to add services, however they imformed me that they will be charging me a, wait for it... wait for it, a upgrade fee. I was like, you got to be joking... I'm asking to add services to my contract, where I pay you more and you want me to pay a upgrade fee?
WOW, Well when I said that to the guy, he was like well sir, let me see if my manager will let me wave the fee. Knowing good and well he could wave it, which he did.
Now, let's say 100 people call last night and upgraded their account, and no one asked about the 'Upgrade Fee' Comcast just made a good amount of cash for FREE, they did nothing to earn this money.
WOW, is all I can say to that... Folks watch your bill to make sure it's correct, because I found a issue with mine, and the nice lady on the phone did take care of it, but could only credit me for 4 months worth... Otherwise, we have to check their work to make sure it's right, not they should.
More on this later, I got to tell you about cost in different areas of the USA.
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